Privacy Policy — Corona's Hardscape LLC

Corona's Hardscape LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at https://www.coronashardscapellc.com/, contact us, request a quote, or otherwise interact with our business.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Contact Information: your name, mailing address, email address, and phone number, typically provided when you request a quote, fill out a contact form, or call our office.

Project Information: details you share about your property or project, such as the type of work you're interested in, your address or service area, and any photos or notes you provide.

Communication Records: records of calls, texts, emails, and other messages exchanged between you and Corona's Hardscape LLC.

Website Usage Information: basic technical information such as your IP address, browser type, and pages visited, collected automatically when you use our website.

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or health information.

How We Collect Information

We collect information:

Directly from you, when you fill out a contact form, request a quote, call or text us, or communicate with us by email.

Automatically, through standard website functionality needed to display and operate our site.

Through GoHighLevel, the platform we use to manage contact forms, communications, and workflow automation.

How We Use Information

We use the information we collect to:

Respond to quote requests and inquiries

Communicate about ongoing or upcoming projects

Provide customer service and answer questions

Send quote follow-ups, project updates, and referral-related communications, where you have consented to receive them

Maintain accurate business records

Improve our website and services

We do not use your information to make automated decisions that produce legal or similarly significant effects.

SMS & Communications

If you provide your mobile phone number to Corona's Hardscape LLC and opt in to receive text messages, you may receive SMS messages related to quote follow-ups, project updates, and referral-related communications.

How You Opt In: You opt in to receive text messages by providing your phone number to us directly, such as through our website, over the phone, or in person, and affirmatively agreeing to receive text messages from Corona's Hardscape LLC.

Message Frequency: Message frequency may vary.

Message and Data Rates: Message and data rates may apply.

Consent Is Not a Condition of Purchase: Consent to receive text messages is not a condition of purchasing any goods or services from Corona's Hardscape LLC.

Opt-Out Instructions: You can cancel text messages at any time. Just reply "STOP" to any text message you receive from us. After you send "STOP," we will send you a confirmation message, and you will not receive further text messages from us unless you opt in again.

Help Instructions: If you need help, reply "HELP" to any message, or contact us directly at [email protected] or (205) 354-1245.

Text Messaging Originator Opt-In Data: Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your opt-in data or contact information with third parties for their own marketing purposes.

We may share limited information with:

Service providers who help us operate our business, such as GoHighLevel, our CRM and communications platform

Subcontractors involved in completing your project, limited to the information necessary to perform the work

Government authorities, if required by law

Cookies & Tracking Technologies

Our website may use limited, essential cookies necessary for the website and our contact forms to function correctly. At this time, Corona's Hardscape LLC does not run paid advertising campaigns and does not use advertising or marketing tracking pixels on our website.

If this changes in the future, we will update this Privacy Policy to reflect any additional use of cookies or tracking technologies, and, where required, provide appropriate notice or obtain consent.

Data Security Practices

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, use, or loss. This includes relying on GoHighLevel's platform-level security measures for data we store and process through that system. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining business records, responding to inquiries, and complying with legal obligations. If you would like us to delete your information, you may contact us using the information below.

Third-Party Services

Corona's Hardscape LLC uses GoHighLevel ("GHL") as our primary customer relationship management (CRM), communications, and workflow platform. GoHighLevel acts as a data processor on our behalf and stores contact data, conversation history, form submissions, and automation workflows related to our communications with you. GoHighLevel enables us to send SMS messages, emails, and manage phone communications.

We do not use any other third-party advertising, analytics, or tracking tools at this time.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Opt out of receiving future communications from us

To exercise any of these rights, contact us using the information in the "Contact Information" section below.

Opt-Out Instructions

You can opt out of text messages at any time by replying "STOP" to any message you receive from us. You can opt out of email communications by using the unsubscribe link included in our emails, or by contacting us directly. You can ask to stop receiving phone calls by telling us directly when we call, or by contacting us using the information below.

Children's Information

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, contact us:

Corona's Hardscape LLC 2611 Pelham Pkwy Pelham, AL 35124 Phone: (205) 354-1245 Email: [email protected] Website: https://www.coronashardscapellc.com/

Last Updated: September 1, 2026